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Contact us

Our customer service is by phone and email. We do not have a service office.

When you send an e-mail, please note that this is an unprotected email whereby sensitive information, such as health status, bank account number, personal identity number or similar information shall not be sent.

If you want to sen your claim notification or other material by e-mail, please use our Secure Mail following these instructions: Click TURVAPOSTI and a new side opens. Write your e-mail address in the upper box. Write your message and give your claim number, if you have got one. Attache the documents you want to send us. Click Lähetä. You’ll receive an email from Turvaposti. You’ll need to confirm your message by clicking the link sent to your email. Your message will be sent only after this confirmation!

TURVAPOSTI


  • 010 219 5712

Our telephone service is open on Tuesday to Thursday from 10 AM to 1 PM, in July on Wednesday and Thursday from 10 AM to 1 PM.

We record all phone calls.

Media contacts: tiina.hellgren@laakevakuutus.com


The claims and compensation forms must be sent to:

Finnish Mutual Insurance Company for Pharmaceutical Injury Indemnities

P.O. box 115

00181 HELSINKI

Fax 010 219 5713
korvaukset@laakevakuutus.com


Prices to callers: from mobile phone 8,35 c/call + 22,32 c/min and from fixed network 8,35 c/call + 22,32 c/min (prices inc. VAT 24%).

Office

Claims handling,
Claims handlers
Tel. +358 10 219 5712
korvaukset@laakevakuutus.com
Tiina Hellgrén,
CEO
Tel. +358 10 219 5712
firstname.surname@laakevakuutus.com
Pia-Maria Pesonen,
Executive vice president
Tel. +358 10 219 5712
firstname.surname@laakevakuutus.com
Sanna Huoponen,
Economics
Tel. +358 10 219 5712
firstname.surname@laakevakuutus.com
Sanna Klemetti,
Leading legal counsel
Tel. +358 10 219 5712
firstname.surname@laakevakuutus.com
Jenni Valmu,
Claims Lawyer, data protection officer
Tel. +358 10 219 5712
firstname.surname@laakevakuutus.com
Ville Rantanen,
Risk management and investments
Tel. +358 10 219 5712
firstname.surname@laakevakuutus.com
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